Siebel 8.0 Fundamentals is a two-day offering covering important Siebel application functionality. After delegates become familiar with navigating and working with data in the Siebel user interface, they learn about the business logic and key business entities at the heart of Siebel CRM applications.
Delegates explore the defining features of Siebel applications, such as Siebel Sales, Siebel Call Center, and Siebel Field Service. They explore the capabilities of Siebel automation options, such as Siebel Workflow, Assignment Manager, and Task UI.
The course concludes with an overview of implementing a Siebel application, including a discussion of implementation best practices.
All topics are reinforced with hands-on exercises with Siebel applications.
Please note that Oracle courses running at London training centres are subject to a 10% surcharge.
Navigating and Working with Data in the Siebel Interface
Common Siebel Business Entities
Siebel Application Functionality
Siebel Automation and Other Application Features
Best Practices for Siebel Implementations
|Teaching mode:||Classroom - Instructor Led|
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