Troubleshooting and Maintaining Cisco IP Networks (TSHOOT) v2.0

Skills covered:
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Overview

TSHOOT v2.0, 5 day ILT, includes major updates and follows an updated blueprint. However, note that this course does not cover all items listed on the blueprint. Some older topics have been removed or simplified, while several new IPv6 routing topics have been added. Course content has been adapted to Cisco IOS Software Release 15 and technically updated. The course also introduces new type of labs, called discovery labs. Discovery labs are instructor guided labs through which student explores new topics in an interactive way. All labs are developed only as virtual labs.  This course is a component of the CCNP curriculum, see our training bundle here. Digital courseware: Cisco now provide students with electronic courseware for this course. Students who have a confirmed booking will be sent an email prior to the course start date, with a link to create an account via learningspace.cisco.com before they attend their first day of class.  Please note that any electronic courseware or labs will not be available (visible) until the first day of the class.

Objectives

Upon completing this course, the student will be able to meet these overall objectives:

  • Troubleshooting methods, approaches, and procedures
  • Recommended network maintenance practices
  • Using basic and specialized troubleshooting tools
  • Troubleshooting:
  • A redundant Internet gateway or redundant ISP fails to provide backup connectivity
  • OSPF, EIGRP and BGP issues, including redistribution
  • HSRP, VRRP, and GLBP issues
  • EtherChannel issues
  • Other issues including NTP, DNS, default routes, IP SLAs, AAA, and GRE
  • When headquarters or branch clients are unable to access internal devices or the Internet
  • When you are unable to connect to a network device using SSH or Telnet
  • When devices are unable to acquire a DHCP-provided address

Audience

  • Channel Partner / Reseller
  • Customer
  • Employee

We can also deliver and customise this training course for larger groups saving your organisation time, money and resources. For more information, please make a note when you enquire.

Prerequisites

Prior to attending this course students should have the knowledge of and experience with the implementation and verification of enterprise routing and switching technologies as offered by the Implementing Cisco Switched Networks (SWITCH) v2.0 and Implementing Cisco IP Routing (ROUTE) v2.0 courses or equivalent skills and knowledge. This includes knowledge and experience of the following technologies:

  • Layer 2 switching VLANs, VLAN access control lists, port security
    • Switch security issues
    • Link aggregation protocols
  • Spanning Tree Protocol (STP)
  • Inter-VLAN routing solutions
  • First Hop Redundancy Protocols (FHRPs) - HSRP, VRRP, and GLBP
  • Branch office operations
  • Enhanced Interior Gateway Routing Protocol (EIGRP)
  • Open Shortest Path First (OSPF)
  • Layer 3 path control
  • Redistribution
  • Internal and External Border Gateway Protocol (BGP)
  • IPv6 Networking

Syllabus

1. Tools and Methodologies of Troubleshooting

  • Describing Troubleshooting Methodologies
  • Using Troubleshooting Procedures
  • Following Recommended Practices During Routine Network Maintenance
  • Using Basic IOS Troubleshooting Tools
  • Using Specialized Troubleshooting Tools

2. Troubleshooting at SECHNIK Networking Ltd.

  • Debrief of the each of the three Troubleshooting at SECHNIK Networking Ltd. Labs
  • Troubleshooting issues with trunks, NAT, interfaces, IPv6, network layer connectivity, error-disabled ports, DHCP, passive interfaces

3. Troubleshooting at TINC Garbage Disposal Ltd.

  • Debrief of the each of the four Troubleshooting at TINC Garbage Disposal Ltd. Labs
  • Troubleshooting issues with BGP neighborship, port security, VLANs, native VLAN, OSPF adjacency, management access, HSRP, routing sources, VRRP, EtherChannel, GLBP, DHCP snooping

4. Troubleshooting at PILE Forensic Accounting Ltd.

  • Debrief of the each of the five Troubleshooting at PILE Forensic Accounting Ltd.

Labs

  • Troubleshooting issues with EIGRP adjacency, BGP filtering and route selection, NTP, inter-VLAN routing, DNS, remote device management, EIGRP named configuration, EIGRP stub, default routes, management plane security.

5. Troubleshooting at Bank of POLONA Ltd.

  • Debrief of the each of the four Troubleshooting at POLONA Ltd. Labs.
  • Troubleshooting issues with redistribution, FHRP tracking, IP SLA, EIGRP summarization, basic RIPng, ACLs, GRE tunnels, OSPF summarization, AAA, OSPF for IPv6, OSPF stub areas.

6. Troubleshooting at RADULKO Transport Ltd. (NOTE: this module is not done in class)

  • Debrief of the each of the four Troubleshooting at RADULKO Transport Ltd. Labs.
  • Troubleshooting issues with STP, PBR, CDP, LLDP, VTP, EIGRP for IPv6, MP-BGP, and OSPFv3 address families

Training provider

Teaching mode: Classroom - Instructor Led
Duration: 5 days
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