5117 Installing, Configuring, Troubleshooting, and Maintaining Windows Vista®

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This course provides IT Professionals who work in enterprise organizations with the knowledge and skills to install, deploy, configure, secure, maintain, and troubleshoot Windows Vista.


After completing this course, students will be able to:
  • Install Windows Vista.
  • Troubleshoot the startup process.
  • Configure hardware and devices for Windows Vista-based computers.
  • Configure networking for Windows Vista-based computers.
  • Secure Windows Vista-based computers.
  • Maintain and optimize Windows Vista-based computers.


This audience includes experienced IT professionals who focus on a broad range of desktop operating system, desktop application, mobile device, networking, and hardware support issues. As working professionals, students must combine technical expertise, problem solving and decision-making skills, and a deep understanding of their business and technical environments to quickly resolve support issues. They consider all variables, justify resolutions with a logical troubleshooting approach, and relate tradeoffs to business and technical requirements and constraints.


Installing, Upgrading, and Deploying Windows Vista

  • Introduction to Windows Vista
  • Performing a Clean Installation of Windows Vista
  • Upgrading and Migrating to Windows Vista from a Previous Version of Windows
  • Upgrading Between Windows Vista Editions
  • Windows Vista Desktop Deployment Infrastructure
  • Preparing the Target Computer
  • Obtaining and Applying a Desktop Image

Troubleshooting Windows Vista Startup

  • Overview of a Troubleshooting Methodology
  • Overview of the Windows Vista Startup Process
  • Troubleshooting the Windows Vista Startup Process with Windows RE
  • Troubleshooting Operating System Services

Configuring and Troubleshooting Hardware and Devices

  • Installing and Configuring Windows Vista Device Drivers
  • Overview of Troubleshooting Hardware
  • Dealing with Physical Failures
  • Dealing with Device Driver Failures
  • Troubleshooting Printing in Windows Vista
  • Troubleshooting BitLocker Protected Computers

Configuring and Troubleshooting Networking

  • Sharing Data with Others
  • Managing Windows Vista Files
  • Configuring Network Connectivity
  • Configuring Remote Access
  • Networking Without Wires
  • Connecting to a Wireless Network
  • Determining Network Settings
  • Troubleshooting Network Connections

Configuring and Troubleshooting Security

  • Overview of User Account Control
  • Troubleshooting User Account Control
  • Configuring Windows Defender in Windows Vista
  • Configuring Windows Firewall Settings

Maintaining and Optimizing Windows Vista

  • Maintaining Performance by Using Windows Vista Performance Tools
  • Optimizing Windows by Using Windows Vista Diagnostics Tools
  • Configuring Windows Update

Training provider

Teaching mode:
Online - Self paced
Classroom - Instructor Led
Online - Instructor Led
Duration: 3 days
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