10135 Configuring, Managing and Troubleshooting Microsoft Exchange Server 2010

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This course provides material for:
Microsoft Exam code: Exam 70-662


This course provides students with the knowledge and skills to configure and manage an Exchange Server 2010 messaging environment, as well as provide guidelines, best practices, & considerations that will help you optimize your Exchange Server deployment.


After completing this course, students will be able to:
  • Install and deploy Exchange Server 2010.
  • Configure Mailbox servers and mailbox server components.
  • Manage recipient objects.
  • Configure the Client Access server role.
  • Manage message transport.
  • Configure the secure flow of messages between the Exchange Server organization and the Internet.
  • Implement a high availability solution for Mailbox servers and other server roles.
  • Plan and implement backup and restore for the server roles.
  • Plan and configure messaging policy and compliance.
  • Configure Exchange Server permissions and security for internal and external access.
  • Monitor and maintain the messaging system.
  • Transition an Exchange Server 2003 or Exchange Server 2007 organization to Exchange Server 2010.
  • Configure Exchange Server 2010 integration with Exchange Online.
  • Configure the Unified Messaging Server role and Unified Messaging components.


This course is intended for people aspiring to be enterprise-level messaging administrators. Others who may take this course include IT generalists and help desk professionals who want to learn about Exchange Server 2010. People coming into the course are expected to have at least three years experience working in the IT field, typically in the areas of network administration, help desk, or system administration. They are not expected to have experience with previous Exchange Server versions.


Deploying Microsoft Exchange Server 2010

  • Overview of Exchange Server 2010 Requirements
  • Installing Exchange Server 2010 Server Roles
  • Completing an Exchange Server 2010 Installation
  • Lab : Installing Exchange Server 2010
  • Lab : Verifying an Exchange Server 2010 Installation

Configuring Mailbox Servers

  • Overview of Exchange Server 2010 Administrative Tools
  • Configuring Mailbox Server Roles
  • Configuring Public Folders
  • Lab : Configuring Mailbox Servers

Managing Recipient Objects

  • Managing Mailboxes
  • Managing Other Recipients
  • Configuring Email Address Policies
  • Configuring Address Lists and Address Book Policies
  • Performing Bulk Recipient Management Tasks
  • Lab : Managing Exchange Recipients

Managing Client Access

  • Configuring the Client Access Server Role
  • Configuring Client Access Services for Outlook Clients
  • Configuring Outlook Web App
  • Configuring Mobile Messaging
  • Lab : Configuring Client Access Servers for Outlook Anywhere Access
  • Lab : Configuring Client Access Servers for Outlook Web App and Exchange ActiveSync

Managing Message Transport

  • Overview of Message Transport
  • Configuring Message Transport
  • Lab : Managing Message Transport

Implementing Messaging Security

  • Deploying Edge Transport Servers
  • Deploying an Antivirus Solution
  • Configuring an Anti-Spam Solution
  • Configuring Secure SMTP Messaging
  • Lab : Configuring Edge Transport Servers and Forefront Protection 2010 for Exchange Server
  • Lab : Implementing Anti-Spam Solutions

Implementing High Availability

  • Overview of High Availability Options
  • Configuring Highly Available Mailbox Databases
  • Deploying Highly Available Non-Mailbox Servers
  • Deploying High Availability with Site Resilience
  • Lab : Implementing High Availability

Implementing Backup and Recovery

  • Planning Backup and Recovery
  • Backing Up Exchange Server 2010
  • Restoring Exchange Server 2010
  • Lab : Implementing Backup and Recovery

Configuring Messaging Policy and Compliance

  • Introducing Messaging Policy and Compliance
  • Configuring Transport Rules
  • Configuring Journaling and Multi-Mailbox Search
  • Configuring Personal Archives
  • Configuring Messaging Records Management
  • Lab : Configuring Transport Rules, Journal Rules, and Multi-Mailbox Search
  • Lab : Configuring Personal Archives and Retention Policies

Securing Microsoft Exchange Server 2010

  • Configuring Role Based Access Control
  • Configuring Audit Logging
  • Configuring Secure Internet Access
  • Lab : Securing Exchange Server 2010

Maintaining Microsoft Exchange Server 2010

  • Monitoring Exchange Server 2010
  • Maintaining Exchange Server 2010
  • Troubleshooting Exchange Server 2010
  • Lab : Maintaining Exchange Server 2010

Upgrading from Exchange Server 2003 or Exchange Server 2007 to Exchange Server 2010

  • Overview of Upgrading to Exchange Server 2010
  • Upgrading from Exchange Server 2003 to Exchange Server 2010
  • Upgrading from Exchange Server 2007 to Exchange Server 2010

Implementing Exchange Online with Office 365

  • Introduction to Exchange Online
  • Deploying Exchange Online
  • Implementing Federated Delegation

Training provider

Teaching mode:
Online - Self paced
Classroom - Instructor Led
Online - Instructor Led
Duration: 5 days
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