20346 Managing Office 365 Identities and Services

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This course provides material for:
Microsoft Exam codes: 70-346, 70-347
Certificate: MCSA: Office 365


This course focuses on skills required to set up an Office 365 tenant, including federation with existing user identities, and skills required to sustain an Office 365 tenant and users.


After completing this course, students will be able to:
  • Provision Office 365
  • Plan and Implement Networking and Security in Office 365
  • Manage Cloud Identities
  • Implement and Manage Identities by Using DirSync
  • Implement and Manage Federated Identities for Single Sign-On (SSO)
  • Monitor and Troubleshoot Office 365 Availability and Usage
  • Manage Clients and End-User Devices
  • Provision SharePoint Online Site Collections
  • Configure Exchange Online and Lync Online for End Users
  • Plan for Exchange Online and Lync Online


This course is intended for IT professionals and consultants who take part in evaluating, planning, deploying, and operating the Office 365 services, including its dependencies, requirements, and supporting technologies. This course is also intended for network administrators and IT managers responsible for managing and maintaining Office 365, including identities, document protection, integration with on-premise directory services, and compliance with service level agreements.


Preparing for Office 365

  • Planning a Pilot
  • Introduction to Office 365
  • Provisioning Tenants
  • Enabling Client Connectivity
  • Lab : Setting up the Lucerne Publishing Datacenter Environment
  • Lab : Preparing for Office 365

Managing Users, Groups, and Licenses

  • Manage Users and Licenses by Using the Administration Center
  • Manage Security and Distribution Groups
  • Manage Cloud Identities with Windows PowerShell
  • Lab : Managing Users, Groups, and Licenses

Administering Office 365

  • Manage Administrator Roles in Office 365
  • Configure Password Management
  • Administer Rights Management
  • Lab : Administering Office 365

Planning and Managing Clients

  • Plan for Office Clients
  • Manage User-driven Client Deployments
  • Manage IT Deployments of Office 365 ProPlus
  • Office Telemetry and Reporting
  • Lab : Managing Clients

Planning DNS and Exchange Migration

  • Add and Configure Custom Domains
  • Recommend a Mailbox Migration Strategy
  • Configure external user sharing
  • Lab : Preparing for Exchange Migration

Planning Exchange Online and Configuring DNS Records

  • Plan for Exchange Online
  • Configure DNS Records for Services
  • Lab : Configuring DNS Records and Migrating to Exchange Online

Administering Exchange Online

  • Configure Personal Archive Policies
  • Manage Anti-malware and Anti-spam Policies
  • Configure Additional Email Addresses for Users
  • Create and Manage External Contacts, Resources, and Groups
  • Lab : Administering Exchange Online

Configuring SharePoint Online

  • Manage SharePoint Site Collections
  • Configure External User Sharing
  • Plan a Collaboration Solution
  • Lab : Configuring SharePoint Online

Configuring Lync Online

  • Plan for Lync Online
  • Configure Lync Online Settings
  • Lab : Configuring Lync Online

Implementing Directory Synchronization

  • Prepare On-premises Active Directory for DirSync
  • Set up DirSync
  • Manage Active Directory Users and Groups with DirSync In Place
  • Lab : Implementing Directory Synchronization

Implementing Active Directory Federation Services

  • Planning for AD FS
  • Install and Manage AD FS Servers
  • Install and Manage AD FS Proxy Servers
  • Lab : Implementing Directory Synchronization

Monitoring Office 365

  • Isolate Service Interruption
  • Monitor Service Health
  • Analyze Reports
  • Lab : Monitoring Office 365

Training provider

Teaching mode:
Classroom - Instructor Led
Online - Instructor Led
Duration: 5 days
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