20337 Enterprise Voice and Online Services with Microsoft Lync Server 2013

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This course provides material for:
Microsoft Exam code: Exam 70-337
Certificate: MCSE: Communications

Overview

Students will gain the knowledge and skills to configure and manage a Lync Server 2013 on premises, in the cloud or in a mixed deployment.

Objectives

After completing this course, students will be able to:
  • Design a resilient enterprise voice solution
  • Design and configure network services for Lync 2013
  • Configure Lync Server 2013 voice features
  • Implement emergency voice services
  • Plan and configure a Lync Online or hybrid solution,

Audience

This course is intended for IT Consultants and Telecommunications consulting professionals with at least three months experience designing, planning, deploying, and maintaining solutions for unified communications (UC) with particular emphasis on enterprise voice over Internet protocol (VOIP). The student should be able to translate business requirements into technical architecture and design for a UC solution. The student should also have basic Windows Server 2012 navigation skills.

Syllabus

Voice Architecture

  • Architecture and Server Roles
  • Voice Features of Lync Server 2013
  • Site Topologies

Configuring Basic Enterprise Voice Functionality

  • Introduction to Lync Voice Routing
  • Configuring Enterprise Voice
  • Defining Voice Policies
  • Assigning DID Numbers
  • How to Design a Dial Plan
  • Lab : Preparing for Enterprise Voice

Designing Exchange Server 2013 Unified Messaging with Lync Server 2013

  • Overview of Exchange 2013 Unified Messaging
  • Integrating Unified Messaging with Lync Server 2013
  • Lab : Designing Exchange Server 2013 Unified Messaging with Lync Server 2013

Voice Applications

  • Call Park Service
  • Managing Calls to Unassigned Numbers
  • PSTN Conferencing
  • Overview of Response Group Services
  • Implementing Response Group Services
  • Lab : Implementing Enterprise Voice Applications

Configuring and Deploying Emergency Calling

  • Introducing Location Information Server
  • Overview of Setup and Call Flow
  • Designing Location Policies
  • Implementing LIS
  • Address Discovery
  • User Experience
  • Lab : Configuring Location Information Service for Emergency Calling and Enhanced 9-1-1

PSTN Integration

  • Connecting to the PSTN
  • Connecting to the Existing PBX
  • M:N Interworking Routing
  • Call Routing Reliability

Lync Server 2013 and Networking

  • Planning for Media Requirements
  • Call Admission Control
  • Planning for Call Admission Control
  • Media Bypass
  • Lab : Implementing Call Admission Control

Phones and Devices

  • Introduction to Phones and Devices
  • Device Deployment
  • Lync Server 2013 Phone Management
  • Analog Device Support

Lync Online Configuration and Migration

  • Office 365 Architecture
  • Deploying Lync Online
  • Lync Hybrid Scenarios
  • Lab : Deploying Lync Online

Quality of Experience

  • Voice Quality Concepts
  • Exploring Lync Monitoring Server Components
  • Exploring Lync Monitoring Server Reports
  • RTP and RTCP Collected Information
  • Lab : Exploring Monitoring Server Reports

Voice Resiliency

  • Voice Resiliency in Lync Server 2013
  • Lync Pool Resilience
  • Branch Office Resilience
  • Lab : Implementing Voice Resiliency in Lync Server 2013

Training provider

Teaching mode:
Classroom - Instructor Led
Online - Instructor Led
Duration: 5 days
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