CTX-1264 BI Citrix Presentation Server 4.5 and XenApp 5.0 for Windows Server 2003: Support

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This course provides learners with the skills necessary to monitor, maintain and troubleshoot network environments running Citrix Presentation Server 4.5 and Citrix XenApp 5.0 for Windows Server 2003 software.


Supporting XenApp

  • Citrix XenApp 5.0 for Windows Server 2003
  • XenApp Components
  • XenApp Communication
  • Services Used by XenApp
  • Monitoring and Support Tools

Monitoring the Server Farm

  • Server Farm Monitoring
  • Session Information
  • Session Management Options
  • Hotfix Management
  • Metrics, Alarms and Alerts
  • Health Monitoring and Recovery
  • Command-Line Utilities
  • QUERY Commands
  • DSMAINT Command

Optimizing and Troubleshooting the Server Farm

  • Server Capacity
  • Network Optimization
  • Server Farm Optimization
  • Server Farm Troubleshooting

Supporting the Data Store

  • Data Store Access Methods
  • Data Store Monitoring
  • IMA Service Monitoring
  • Database Tools
  • Data Store Maintenance and Optimization
  • Database Troubleshooting

Optimizing and Troubleshooting Plugins

  • XenApp Plugin for Hosted Apps Features
  • XenApp Web Plugin Features
  • XenApp Plugin Features
  • XenApp Plugin for Streamed Apps Features
  • Client Connection Process
  • Troubleshooting Session Initialization
  • Citrix Application Streaming Sessions
  • Troubleshooting Streaming Sessions

Supporting Published Applications

  • Application Loading
  • Application Optimizations
  • Virtual Memory Optimization
  • Application Monitoring
  • Server Resource Monitoring
  • Application and Network Configuration Monitoring
  • Security Configuration Monitoring
  • Application Compatibility
  • Application Test Environment
  • Application Troubleshooting

Managing Policies

  • Active Directory Policies
  • Active Directory Policy Management
  • Citrix Policy Management
  • Troubleshooting Policies
  • XenApp Plugin Policy Configuration

Optimizing and Troubleshooting Printing

  • Print Optimization
  • Printing Path for Auto-Created Printers
  • Print Server and Driver Settings
  • Universal Printing

Optimizing and Troubleshooting Web Interface

  • Web Interface Communications
  • Web Interface Configuration Methods
  • Web Interface Site Structure
  • Web Interface Logs
  • Internet Explore and the Web Interface
  • Web Interface Security
  • Web Interface to XenApp Communication
  • Client to XenApp Communication
  • Authentication Troubleshooting

Optimizing and Troubleshooting Secure Gateway

  • Secure Gateway Components
  • Secure Gateway Connection Process
  • Secure Gateway Monitoring
  • Secure Gateway Optimization
  • Digital Certificates
  • Secure Gateway Troubleshooting

Training provider

Teaching mode:
Classroom - Instructor Led
Online - Instructor Led
Duration: 3 days
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