CXM-202: Managing and Supporting Enterprise Mobility Solutions with Citrix XenMobile

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This course provides the skills necessary to manage, support, and troubleshoot a Citrix XenMobile 10 Enterprise environment.


Upon successful completion of this course, learners will be able to:
  • Manage a XenMobile implementation in a traditional IT infrastructure
  • Understand the enterprise mobility management architecture components at a high level
  • Perform common enterprise mobility management tasks
  • Use the XenMobile Server console to manage enterprise mobility activities
  • Understand the device enrollment process.
  • Perform mobile application management.
  • Monitor an enterprise mobility environment.
  • Perform troubleshooting and reporting on a XenMobile Enterprise solution.


This course is designed for IT professionals, systems engineers, server administrators, and Citrix Partners who need to know how to manage, support and troubleshoot a XenMobile Enterprise solution.


Key Skills

  • Creating and deploying policies. Reconciling users with Active Directory.
  • Adding, updating, and disabling/deleting MDX applications.
  • Configuring passcode and restriction policies.
  • Deploying required certificates to devices.
  • Adding categories and applications to the XMS.
  • Enabling encryption and other security settings.
  • Configuring automated actions.
  • Preventing access to uncompliant devices.
  • Renewing APNS certificates.
  • Enabling access to XenApp/XenDesktop resources for mobile users.
  • Monitoring updates/patches.
  • Customizing the WorxWeb User Interface.
  • Running XenMobile connectivity checks.
  • Locking or wiping devices that are lost or stolen.
  • Troubleshooting authentication.

Training provider

Teaching mode:
Classroom - Instructor Led
Online - Instructor Led
Duration: 3 days
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