VMware® vSphere: Troubleshooting Workshop v5.5

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This course provides material for:
VMware Exam codes: VDCA510, VDCA550
Certificates: VMware Certified Advanced Professional 5 Data center Administration (VCAP5-DCA), VMware Certified Professional 5 Data center Virtualization (VCP5-DCV)


Students will have the advanced knowledge, skills, and abilities to achieve competence in troubleshooting the VMware vSphere environment. This workshop also increases your skill and competence in using the command-line interface to analyze problems.


By the end of the course, you should gain an understanding ofthe functionality in vSphere 5.5 and be able to meet the following objectives:? Use the VMware vSphere® Web Client, the command-line interface, and log files to diagnose and correct problems in vSphere? Configure SSL certificates? Troubleshoot networking issues? Troubleshoot storage issues? Troubleshoot vCenter Server issues? Troubleshoot ESXi host issues? Troubleshoot vSphere cluster issues? Troubleshoot VMware vSphere® vMotion® issues? Troubleshoot virtual machine issues


System administratorsSystem integrators


Course Introduction

  • Introductions and course logistics
  • Course objectives

Introduction to Troubleshooting

  • Using a structured approach to troubleshooting

Troubleshooting Tools

  • Adding the VMware vSphere® Management Assistant to an Active Directory environment
  • Using commands to record information about your vSphere configuration
  • Locating important log files
  • Gathering log bundles for technical support

SSL Certificates

  • Implementing SSL certificates for vCenter Server
  • Implementing SSL certificates for ESXi


  • Troubleshooting standard switch issues
  • Troubleshooting virtual machine network connectivity issues
  • Troubleshooting management network connectivity issues
  • Troubleshooting distributed switch issues


  • Troubleshooting LUN connectivity issues
  • Troubleshooting multipathing issues

Cluster Management

  • Troubleshooting vSphere cluster issues
  • Troubleshooting vSphere vMotion issues

vCenter Server and ESXi

  • Troubleshooting vCenter Server issues
  • Troubleshooting ESXi host issues

Virtual Machines

  • Troubleshooting virtual machine state issues
  • Troubleshooting VMware® Tools™ installation issues
  • Troubleshooting VMware snapshot issues
  • Troubleshooting virtual machine power-on issues

Training provider

Teaching mode:
Classroom - Instructor Led
Online - Instructor Led
Duration: 5 days
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